CORPORATE CULTURE

Corporate Culture

Sincerity brings us together; responsibility creates lasting value.

01 · MISSION

Mission

Strive for the happiness and fulfillment of every Shanshui team member

02 · VISION

Vision

Build a trusted brand and enable happy families

03 · VALUES

Core Values

Great LoveGratitudeSincerityResponsibility

Our Philosophy

HOW WE THINK AND ACT

Family

  • Filial piety comes first among all virtues
  • Parents are the original; children are the copy
  • To love your child is to help them love more people
  • Home is a place for love, not arguments about who is right
  • A family that accumulates goodness will be blessed; a family that accumulates wrongdoing will suffer misfortune

Employees

  • Striving makes the ordinary shine
  • Never utter a word of complaint
  • There are no foolish employees; put each person’s strengths to use
  • Pursue both material and spiritual well-being for every employee

Customers

  • Sincerity matters more than any technique
  • Our customers are the foundation of our livelihood
  • Put customers at the center: create value before seeking a transaction

Partners

  • Consult together, win together, learn together and build together
  • Whatever you do, never let others bear a loss

Government

  • Stand with the Party, move in step with the nation and contribute to a stronger China

Customer Philosophy

HOW WE SERVE CUSTOMERS

01

Let principles guide methods

02

Win the customer first, then win the order

03

Find reasonable trends within unreasonable demands

04

Build reputation in difficult times

05

Do a little more than expected

06

Treat customers with kindness and guide them

07

Go beyond 10×6; hold fast to 6×10

08

Concentrate our forces and win decisive battles

Eight Perspectives

PERSPECTIVES THAT SHAPE ACTION

Sound Perspectives

  1. Work should lighten your supervisor’s burden
  2. Relationships should be handled with enduring affection and loyalty
  3. Sincerity is the foundation of character
  4. Children long for guidance; they simply reject lecturing

Misguided Perspectives

  1. My supervisor should lighten my burden
  2. Colleagues should deal only with the matter at hand
  3. Sellers are always shrewder than buyers
  4. My child should do as I say

Culture builds shared purpose · Action fulfills our commitments